General
Air conditioning
Smoke-free property
Family rooms
Non-smoking rooms
Shuttle service (Paid)
Designated smoking area
Packed lunches
Elevator
Room service
Convenience store on site
Shared lounge/TV area
Car rental
Facilities for disabled guests
Soundproof rooms
Food & Drink
Restaurant
Coffee house on site
Fruit (Paid)
Breakfast in the room
Kid-friendly buffet
Kids' meals (Paid)
Special diet meals (on request)
Wine/Champagne (Paid)
Snack bar
Bar
Spa
Fitness
Spa (Paid)
Fitness center
Outdoor swimming pool
Steam room
Locker rooms
Personal trainer
Fitness classes
Massage (Paid)
Safety features
Thermometers for guests provided by property
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Face masks for guests available
Access to healthcare professionals
Process in place to check health of guests
Safety & security
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
24-hour security
Key card access
Cleanliness & disinfection
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay
Property cleaned by professional cleaning companies
Guest accommodation sealed after cleaning
Front Desk Services
Express check-in/out
24-hour front desk
Invoice provided
Baggage storage
Concierge
Tour desk
Physical distancing
Physical distancing rules followed
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Mobile app for room service
Cashless payment available
Food & drink safety
Delivered food covered securely
Breakfast to-go containers
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Cleaning Services
Ironing service (Paid)
Dry cleaning (Paid)
Laundry (Paid)
Daily housekeeping
Suit press (Paid)
Outdoors
Outdoor furniture
BBQ facilities (Paid)
Sun deck
Business Facilities
Fax/Photocopying (Paid)
Meeting/Banquet facilities (Paid)
Activities
Aerobics (Paid)
Happy hour (Paid)
Entertainment & Family Services
Indoor play area
